Job Title: | Customer Services & Operation Manager |
Minimum Education: | • Bachelors or equivalent degree and relevant experience. Professional certification would be an added advantage. |
Minimum Experience: | • Must have two or more years experience of multiple functions in branch operations . |
Eligibility: |
• Managing, Coaching, & mentoring of staff to achieve above median score for the branch on the CS Score Card. |
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Key Responsibilities: |
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• Perform/ lead assigned staff in conducting financial and non financial transactions . • Monitoring & resolution of service level delivery with internal business partners (CPU & lines of business). |
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